Privacy Policy

Effective Date: 2023-10-01
Company Name: LUMNARY Lighting LLC (“Company,” “we,” “our,” “us”)

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit our website, request a quote, or engage with our services, we may collect the following information:

  • Personal Information: Full name, email address, phone number, home or business address.

  • Service Information: Details related to your lighting project, property type, and preferences.

  • Usage Information: Information about how you use our website, including IP address, browser type, device data, and referring/exit pages.

  • Marketing Information: Source of how you found us (e.g., Google, Facebook, referral).

We do not collect or store sensitive financial information such as credit card or bank account details through our website.

2. How We Use Your Information

We use the information collected for purposes including:

  • Providing quotes, scheduling services, and fulfilling projects.

  • Communicating with you regarding inquiries, service updates, and promotions.

  • Improving our website, services, and customer experience.

  • Tracking leads, advertising performance, and website traffic analytics.

  • Complying with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following situations:

  • Service Providers: With trusted vendors who assist us in operations such as scheduling, email campaigns, and analytics.

  • Legal Obligations: If required by law, court order, or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance user experience, analyze performance, and deliver targeted advertising. These do not collect personally sensitive data but may track browsing behavior. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your data, subject to legal or contractual requirements.

  • Opt-Out: Opt-out of marketing emails at any time by clicking “unsubscribe.”

  • Do Not Track: While we honor basic privacy rights, our website does not respond to “Do Not Track” signals.

If you are a resident of California or the European Union, additional rights under the CCPA and GDPR may apply. Please contact us for more details.

7. Security of Information

We implement commercially reasonable safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect information from minors. If we learn we have inadvertently collected such data, we will delete it promptly.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

LUMNARY Lighting LLC
Email: Support@LUMNARYlighting.com